How to make a complaint

We prefer to sort out problems as they arise as often they can be dealt with quickly and effectively. Therefore, please let us know as soon as you have a concern. All complaints are treated in complete confidence.

For more information click here to view the complaints procedure leaflet

How to make a verbal complaint How to make a written complaint
What happens when complaints are received? Will my treatment be affected if I complain?
What can I do if I am not satisfied with the response I receive?